Return Policy
At Luxury Andes our priority is your satisfaction. So to provide you with a better shopping experience, we have opened the possibility of receiving a partial refund of your money in case you are not satisfied with the service purchased. The policies are as follows:
CHARGES FOR CANCELLATIONS OF TOURIST SERVICES:
The following are the charges for cancellation per passenger, before the arrival date.Days Charge
| Days | Charge |
|---|---|
| More than 30 days | 15% |
| Between 15 and 29 days | 20% of the total value |
| Between 07 and 15 days | 30% of the total value |
| Less than 7 days | No refund |
For pre-sale purchases, no refund applies.
Transfer: USD 10.00
Car rental: USD 30.00
Important: There are specific policies and charges for hotels, cruises, and travel packages. There will be no refund for unused sections of services.
Note: There are special cancellation policies in the case of cruises and some hotels. There is no refund for unused tourist services.
To open the return case, call us at +593 98 365 4490 or write to us at info@luxuryandes.com